From tiki bars to sports bars, bar managers face unique challenges to run a successful establishment and keep guests happy. In this role you’re tasked with everything from managing staff, developing relationships with distributors, maintaining proper inventory, and keeping customers. It can feel like an overwhelming endeavor, so we’ve compiled 6 tips on how to…
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You pour countless hours into crafting the perfect menu, creating the perfect ambiance, and training your staff for the perfect guest experience at your restaurant. But if you haven’t developed a strong restaurant marketing strategy to build your customer base, all that work could be for nothing. Your strengths lie in restaurant management, not necessarily…
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Tablet Point of Sale Software Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. With a smaller, lighter, portable tablet…
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Self order kiosks have slowly been revolutionizing the way many industries do business. First, it was in the airline industry, then retail, and now, the hospitality industry has begun adopting this groundbreaking technology. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Now…
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Omnichannel [adj.]: Denoting or relating to a type of retail that integrates the different methods of shopping available to consumers (e.g. online, in a physical store, or by phone). While the dictionary defines omnichannel as being specific to retail, restaurant owners are beginning to recognize its value in the hospitality sector as well. In an…
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Data analytics isn’t the most exciting part of the job. For many, it’s a time-consuming hassle. For those with innovative restaurant analytics software, it’s a breeze. Simple reporting software can give you a snapshot of the day, but restaurant analytics software can help you answer the big questions, such as: 1. What are the most…
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Restaurant management is a complex task requiring a delicate balance of managerial skills and software. When either is lacking, it’s hard to stay competitive and grow your business. Technology can help, but knowing how to get the most out of it is also important. You need to understand how to use it to automate processes,…
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Restaurant Point of Sale Software What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. It improves…
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It’s an all-too-familiar (and frustrating) scenario for restaurants: customers browse the website, place orders in their shopping carts — and then vanish without completing the sale. Multiple studies have shown the average shopping cart abandonment rate is around 70%. While some shoppers do return later to finish their transactions, the rest represent a significant amount…
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When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Consumers want to feel a sense of personal connection with their favorite businesses and brands, and loyalty programs foster this relationship. Here are some tips for creating the…
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