restaurant customer experience

Restaurant Customer Experience 2020: What Customers Expect

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. As a restaurateur, understanding where the bar is set, is the first step toward capitalizing on the customer journey. Approaching 2020, restaurants need to…

sustainable restaurant concept

3 Ways to Become a More Sustainable Restaurant

Sustainability is about cutting costs, eliminating waste, and improving your bottom line. Everything from proper inventory and vendor management to optimal energy and paper consumption is vital to creating a sustainable restaurant environment that is running as lean and clean as possible.  Additionally, there are key restaurant technologies that you can leverage in your restaurant…

successful bar manager

6 Tips on Becoming a Successful Bar Manager

From tiki bars to sports bars, bar managers face unique challenges to run a successful establishment and keep guests happy. In this role you’re tasked with everything from managing staff, developing relationships with distributors, maintaining proper inventory, and keeping customers. It can feel like an overwhelming endeavor, so we’ve compiled 6 tips on how to…

Tablet Point of Sale Software

Everything to Know about Tablet Point of Sale Software

Tablet Point of Sale Software Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. With a smaller, lighter, portable tablet…

omnichannel restaurant

3 Ways Omnichannel Affects Restaurants

Omnichannel [adj.]: Denoting or relating to a type of retail that integrates the different methods of shopping available to consumers (e.g. online, in a physical store, or by phone). While the dictionary defines omnichannel as being specific to retail, restaurant owners are beginning to recognize its value in the hospitality sector as well. In an…