At the end of the day you may feel pretty good about the current status quo of your restaurant business. Sales are going fairly well, and patrons seem to enjoy your food and service. But you also may feel that somehow your business could be doing better or even be the best in the area.…
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Since October 2015, the burden of fraud liability has switched from credit card issuers to merchants if they aren’t capable of processing EMV chip card transactions. But there is still confusion among restaurant owners over what EMV means and why it’s important to their businesses. Europay, Mastercard, and Visa (EMV) are the three companies that…
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If you own or manage the operations of a restaurant—whether an independent restaurant or a large chain—then you know the pressures of balancing rising food prices and staying profitable. This is a battle that will continue; the USDA’s projection alludes to continued cost increases. “The all-items Consumer Price Index (CPI), a measure of economy-wide inflation,…
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Owning or managing a restaurant is challenging enough when your goal is to earn profits and satisfy customer expectations. Add in the responsibilities of managing staff scheduling, payroll and inventory and the idea of performing restaurant back office duties may seem a bit daunting. There are software solutions, however, that can wrangle these tasks and…
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There’s no question that word of mouth, a good location, and of course, great food and service can give a restaurant’s business a big boost. However, successful restaurant operators know that effective marketing is a necessary component of attracting and retaining customers. Here are four restaurant promotion ideas to try out now. 1. Loyalty rewards.…
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There are many factors that contribute to a restaurant’s success or failure. But in the long run, there’s only one thing that keeps the doors open: a healthy restaurant profit margin. If the metrics from Q1 aren’t showing the progress you need toward greater profitability, evaluate and make changes in these three areas so you…
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Restaurants devote a great deal of time and energy into perfecting their menus — and rightly so. But do you devote as much time and attention to training your employees on proper service? The service your staff provides can have just as much — if not more— impact on a patron’s decision to return to…
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Offering lunch specials is a great way for restaurants to attract a stream of steady customers. After all, who doesn’t like to save money while enjoying a great lunch? It’s also a way to entice customers who have been thinking about giving your restaurant a try. There’s a certain strategy restaurant operators should follow, however,…
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Order accuracy can cause many problems for restaurants. There’s the time and expense of discarding improperly prepared items and providing replacements to customers free of charge. There’s also the potential for lost business when customers question servers’ competency to take orders and kitchen staffs’ ability to properly fill them. Not to mention, pressure to correct…
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Now that the holiday dining rush is over, it’s time for restaurant operators to start thinking about how to attract more customers and increasing their profits in 2018. But there’s a right way and a wrong way to go about boosting restaurant traffic. Here are five ways to get the job done properly. 1. Be…
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