Even in the not-too-distant past, menu transparency was an option for restaurants. However, it’s become an imperative. According to Technomic’s 2016 Healthy Eating Consumer Trend Report, 86 percent of all consumers demand menu transparency. As customers’ prioritize this information when choosing a restaurant, it is becoming increasingly critical to boosting sales and maintaining a competitive…
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Restaurant waste can take a big bite out of a business’ bottom line. According to a study by the University of Arizona, the percentage of food waste in quick-service and full-service restaurants stands at 9.55 percent and 11.3 percent, respectively. The potential savings is definitely motivation to reduce waste, but some restaurants find it hard…
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Information is power for all business owners, and restaurant operators are no exception. One of the most important — and beneficial — ways to leverage the power of information is to evaluate store performance using web-based reporting and apply that knowledge to enhancing operations. Here are four ways to get the job done: 1. Streamline…
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Management performance expert H. James Harrington once said, “If you can’t measure something, you can’t understand it … If you can’t control it, you can’t improve it.” This rule applies in all types of businesses, and restaurants are no exception. From point of sale (POS) data broken down by time, date, and ingredient to social…
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Cultivating and increasing customer loyalty is one of the biggest challenges faced by restaurants. Some businesses are thinking outside the box and finding new ways to engage customers and foster loyalty. One way to achieve this goal is providing customer service on social media. Here are steps you can take to make it work for…
DetailsSan Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) software, attended NRA Show 2017 and gave the industry a sneak peek at its new cloud-based POS software solution. The annual NRA Show 2017 took place at McCormick Place in Chicago, IL, from May 20-23. The yearly…
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Mobile point of sale (mPOS) offers many benefits to restaurants, including increased table turns and order accuracy. The benefits, however, cannot be maximized unless the mPOS solution is used properly. Here are three common ways restaurants use mPOS incorrectly — and what to do instead. 1. Running an entire restaurant operation with mPOS. It can…
DetailsFocus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 – Focus POS, a leading provider of restaurant point of sale software, wrapped up the 2017 Focus POS Tech Conference last week. Held April 23 to 25 in Chicago, Illinois, the annual conference introduced and familiarized Focus dealers…
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The restaurant industry is seeing an emerging trend toward offering customers an omni-experience that involves multiple touchpoints (e.g., digital, in-person, etc.) and a higher-than-ever level of engagement with the brand. This trend is driving change in the restaurant industry in a variety of ways: 1. Giving customers the option to skip lines by ordering ahead.…
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Many restaurant operators have devoted considerable time and resources to ensuring that their businesses cater to the millennial demographic. However, an upcoming cadre of consumers known as Generation Z (individuals born in 1996 or later) will soon rival millennial’s influence on the industry — if they haven’t already. Here’s why restaurants need to turn attention…
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