While restaurant operators will always be compelled to accept takeout and delivery orders via the telephone, an increasing number of establishments now offer customers the option of placing their orders online. This is a smart business move, as consumers have come to expect online ordering capability and may take their dining dollars elsewhere when it…
DetailsIncreasingly demanding consumers and ever-growing competition make offering top-notch customer service a “must” for restaurants. And with social media usage at a seemingly all-time high, it makes perfect sense for restaurant operators to use Facebook, Twitter, Instagram, and other social media platforms to enhance the level of customer service they provide. Here’s how: 1. Solicit…
DetailsPOS software in the Mexican restaurant industry is becoming more and more of a necessity as the world’s appetite for Mexican cuisine grows. Mexican restaurants have been popping up all over the place, and their sales have grown almost 10 percent since 2012 – faster than limited-service restaurants. The recent boom in the popularity of…
DetailsMuch like the average customer, large dining parties expect good service, a comfortable area to sit and mingle, and great tasting food or drinks. At most establishments, restaurant management understands the importance of big groups driving profits. Even so, mistakes are bound to happen, and upsetting large parties is never good for business. One national…
DetailsFinding the right POS software can help your business run smoother while saving on labor costs, shrinkage and money. Today’s technology isn’t just focused on one market segment. POS software is available for every niche, no matter the size. Casual dining, fast food chains, and fine dining restaurants all fit within the scope of point…
DetailsAs the restaurant industry continues to see an increase in competition, savvy owners will turn to technology to gain a competitive advantage. From booking reservations online to digital menus and placing orders and making payments via mobile devices, restaurants are leveraging technology to increase productivity and improve customer service. Interested in learning how your restaurant…
DetailsAccording to the U.S. Department of Labor, food service managers work up to 15 hours per day. That means you spend more time at your restaurant than you do at home. So, spending your time honing your restaurant management skills can help you develop both personally and professionally. According to foodservicewarehouse.com, here are a few…
DetailsThe right restaurant POS Systems can provide a business with unlimited potential. Since their inception in the 1980s, restaurants have been using POS systems to increase customer satisfaction, track sales and manage inventory. But with mainstream technology continually changing, tomorrow’s restaurant POS system will be much different from its predecessor. These technological advancements are changing…
DetailsDo you have limited space – or is your restaurant often crowded? Do you have a need for mobility? Do you value new technology? If so, a mobile point of sale solution should be a consideration for your restaurant. Mobile POS devices can be connected wirelessly to your existing hardware and integrated with your existing…
DetailsAlthough studies show that consumers enjoy the convenience of remote technologies like online ordering platforms, they still put a high price on customer service inside the physical restaurant. According to Parature research, U.S. businesses lose an estimated $83 million annually due to poor customer service, and poor customer service has caused 62 percent of U.S.…
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