Over the last few decades, restaurant technology has made rapid advancements to keep up with the evolving industry. What started out as a simple cash register has developed into the backbone of a restaurant’s technology infrastructure.
While many restaurants are still stuck using outdated legacy POS systems, modern point of sale system software is changing to address new challenges faced by the contemporary restaurant.
Here are some of the biggest developments:
As the world switches from analog to digital and from stationary to mobile, business is following suit. Mobile POS is being increasingly adopted by restauranteurs for its revenue- and productivity-boosting capabilities.
Mobile POS allows servers to be untethered to a stationary terminal, thereby allowing them to easily enter orders into the POS from the table and have them sent to the kitchen instantly, instead of writing them down and typing them in or delivering handwritten tickets to kitchen staff. Not only does this speed up operations, but it reduces the risk of order errors by cutting out unnecessary steps and manual tasks that can involve human errors.
Having access to the right data is critical, and it is for that reason many business owners are switching to cloud-based point of sale systems software, which provides access to data when and where you need it, while still offering important data security.
Another benefit of this is the ability to work in either online or offline mode. Outdated POS systems won’t work when the internet connection is lost, which leads to downtime. Some systems can store data locally in these cases, but functionality might be reduced.
However, the latest advancements offer the ability to run on cellular service if Wi-Fi isn’t available, which means that businesses can still keep their data safe and secure should the internet go out.
POS technology is evolving to address new needs as they arise. As the industry changes and consumers demand more, restaurant operators need point of sale systems software updates and integrations to handle increased competition and new demands. POS integrations also allow restaurants to scale up without having to overhaul all their technology.
Online ordering and delivery integrations are some of the most popular and relevant today. Busy customers look for convenient options like this, which allow them to choose your restaurant without sacrificing their time. This also helps boost profits, as online orders are usually larger, and may solutions allow restaurants to use upselling prompts online.
The best technology is capable of integrating your solutions seamlessly and without requiring a lot of downtime or a complicated deployment. The integrations allow restaurant owners to share data among systems, which boosts visibility into operations and cuts down on errors or time spent re-entering data.
Leveraging the Right Technology
New, innovative technology is shaping the restaurant industry, and restaurant owners who leverage this technology will have a leg up on the competition. To get the full benefit, however, you must ensure it can meet evolving customer demands, has the features that help you stay competitive, and can scale with you as your business grows.
Focus POS has always demonstrated a commitment to innovation. We offer cutting-edge systems designed by industry experts that keep an ear to the ground for industry needs and develop technology to address them. For more information on our point of sale systems software, contact Focus POS today.