According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles.
This trend will likely continue for the next decade and by 2030, the Association expects the industry to fully integrate with technology that focuses on mobility, ease of use, and heightened security. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.
The restaurant industry changes quickly, so don’t wait ten years; here are three reasons to upgrade to the cloud in 2020:
It’s Time to Go Mobile
By 2030, mobility will not be optional. This technology gives you real-time processing for restaurant orders, which shortens wait times and improves the customer experience. Tablets or mobile POS terminals allow servers to take orders tableside and send them directly to the kitchen to be prepared. Restaurant cloud POS software eliminates the back-and-forth with a stationary terminal to place an order, as well as the time and resources wasted remaking orders that were entered incorrectly.
After the meal ends, a server can process payments at the table using the mobile POS terminal. The credit card never leaves the table, which reduces the opportunity for theft. It also cuts out several minutes spent during the time the check is brought, the diner puts his card on the table, the server takes it, processes the payment and then brings it back.
The entire restaurant will flow more efficiently as servers spend less time waiting at a stationary POS terminal to process payments or enter orders. With added mobility, servers can turn tables faster, meaning more customer throughput without rushing, more tips, and higher profit margins.
Consolidate your Data
When your business is running restaurant cloud POS software, you make the most out of every hour. Owners of multiple restaurants or small chains can manage all their locations from one computer or mobile device, so you can spend more time interacting with customers and staying on top of every eatery’s day-to-day operations.
Restaurant cloud POS software gives you the ability to check sales reports, figures, and inventory counts from any internet-connected device. Paired with FocusPOS cloud solution, myFocus Central is a consolidated dashboard where owners of multiple restaurants or franchise owners can manage all their locations from an enterprise dashboard to see region filters, store averages, alerts, system status, among others. Single-store owners can view drill-down details, location-specific alerts, employees currently working and more.
The cloud keeps your data secure in the event of a power outage, theft, or accident, so nothing is at risk for permanent loss. Restaurant owners and managers can leverage sales reports and historical data so popular choices are always available, especially on busy holidays with high customer expectations.
Be Everywhere at Once
The restaurant industry is fast-paced and profitable, but the margins are razor-thin so accuracy, customer satisfaction and repeat business are essential. Nearly every business owner has wished to grow another set of hands or have more hours in a day to meet their goals. Although both are physically impossible, cloud POS software makes it easier for you to be everywhere. This technology allows you to view sales and inventory information in real time in one or more locations, so you can make changes on the fly when necessary.
Restaurant cloud POS software also facilitates customer loyalty and marketing functions, labor schedules, and ingredient tracking. Using cloud-based POS to identify the most popular menu items ensures that top-selling selections are always available, maximizing profitability and customer satisfaction. It’s smart business to track inventory ingredients electronically, so you know what needs to be used or added to a special before its expiration date. A cloud-based solution also monitors each restaurant location for theft by pinpointing employees who are giving unauthorized discounts or too many freebies, which negatively impacts the bottom line.
The restaurant industry will integrate technology quickly in the next decade, so don’t let the competition eat your lunch—literally. Upgrade now to restaurant cloud POS software to optimize your operations and provide the dining experience customers expect. The knowledgeable experts at Focus POS will keep your eatery connected in the future with all of your cloud requirements. Please contact us to learn more or search for a dealer.