With so many mobile payment solutions available, figuring out which option is the right fit can leave restaurant owners feeling stressed out and lost in the abyss of mobile payment options. But with the proper guidance, finding the optimal solution for your business can be stress-free. Here are some features you should consider when determining what mobile payment solution is best for you.
Touchless
Many customers are still wary of dining in public. Restaurateurs should provide touchless payment solutions to maintain customer loyalty and trust and keep business healthy into the fall and winter seasons.
Investing in the right mobile payment solutions will continue to benefit restaurants long after COVID and social distancing regulations.
The pandemic has altered the face of the restaurant industry. Customers have settled into a new comfortable routine. They have become accustomed to new technologies, first out of necessity and convenience, then out of habit. Restaurant owners need to prepare for the increase in demand for touchless payment solutions. Restaurateurs who don’t innovate may find themselves falling behind their competition.
A touchless, integrated mobile payment solution provides fast and effortless checkout for customers. Customers can quickly and easily pay their tab on their phones, decreasing the time between table turns and allowing you to serve more customers in less time.
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Secure
Sensitive customer data must be kept secure at all times. Your customer loyalty, reputation, and so much more is at stake in the event of a data breach. Restaurateurs need to select a mobile payment solution that is fully tokenized and PCI compliant.
Tokenization is a process that replaces credit card information in mobile wallets, such as Google Pay and ApplePay, as a unique value or token. Ecommerce solutions and POS software that are fully tokenized allow the card information to be charged without exposing the original/actual card information, thereby drastically decreasing the chances of fraud and a data breach.
Keeping customer data safe not only protects your customers, but it protects your business as well. Sleep more soundly at night, choose a secure mobile payment solution, and know that your data and reputation is safe.
Integrated
A sound restaurant management system should operate as a one-stop-shop for all your restaurant needs, so you should choose a mobile payment solution that is fully and seamlessly integrated with your restaurant management software. A mobile payment solution that belongs to a full suite of integrated solutions can help you streamline operational efficiency and better market to your customers.
When you consider which POS and mobile payment system is right for you, find a system that supports all of your business needs. Ensure it covers all components of your restaurant processes from start to finish, and make sure it is all housed in one place to better support your business, employees, and customers.
For example, a QR code could be added to the customer’s check. If dining in house, the customer should be able to scan the receipt with a smartphone, then view, pay, and add a tip to their bill with a credit card, Apple Pay, or Google Pay. When online ordering, customers could be presented with the QR code during pickup. Then, customers should be able to add or adjust the tip amount curbside or in-house.
Focus is ready to help you transform your restaurant with an integrated restaurant management system ecosystem. Contact your local Focus dealer for solutions to keep your restaurant ahead of the competition.
