Purpose

The Phone Prefixes Window is used to establish the Customer’s Phone Prefixes for use with Customers, Customer Accounts and Loyalty Customers. The City, State, Zip Code and Delivery Zone may can be associated with each Phone Prefix. The configuration of Phone Prefixes is not required before using the Customer Module. If Caller ID is not used in Focus Order Entry the first eight Phone Prefixes will be displayed on the Customer Search Window.

 

Accessing the Phone Prefixes Window

While in Focus Setup, select Customers > Phone Prefixes.

 

Figure 3.39 Phone Prefixes Window

 

 Figure 3.40 Phone Prefixes Window Fields

Field	Description
Area Code	The Area Code to be configured. The Area Code may be up to 3 alphanumeric characters.
Exchange	The Exchange to be configured. The Exchange may be up to 3 alphanumeric characters.
City	The City associated with the Area Code.
State	The State associated with the Area Code.
Zip Code	The Zip Code associated with the Area Code.
Zone	The Zone associated with the Area Code.

 

Figure 3.41 Phone Prefixes Window Commands

Command	Description
Close	Closes the Phone Prefixes Window.
Save	Saves current changes.
Cancel	Cancels changes made prior to saving.

 

Procedure to Name Phone Prefixes

▪ Prepare a list of Phone Prefixes.

▪ Enter the information into the available fields.

▪ Click Save.

 

Related Topics

Job Right 'Customer Setup'