Loyalty Reports   

Purpose

Loyalty Reports are used to gather powerful information from your loyalty program.  The reports listed below are explained in detail on the following pages.

 

Figure m3.6.33 Loyalty Report Descriptions

Report

Description

Loyalty Inactivity Report

Displays a list of customers that have not accumulated or redeemed points for the date range specified.

Loyalty Manual Points Audit

Displays transactions that have been adjusted manually by an employee.

 

Loyalty Member Visits

The Loyalty Member Visits Report displays the loyalty card number, the customer’s first and last name, e-mail address, number of visits, the item they ordered most and their last visit.

 

Loyalty Transactions

The Loyalty Transactions Report displays the loyalty card number, store, date, check number, plan name, type, award issued, points posted, points redeemed, dollars posted and dollars redeemed for the specified date range.

 

 

 
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