Purpose

The Loyalty Customers Loyalty Detail Window displays historical sales and detailed loyalty information for the currently selected Loyalty Customer.

 

Accessing the Loyalty Detail Window

While in Focus Setup, select Customers > Loyalty > Loyalty Detail.

 

Figure 3.37 Loyalty Customers Loyalty Detail Window

 

Figure 3.38 Loyalty Customers Loyalty Detail Fields

Field	Description
Current Points	The number of points the Loyalty Customer currently has on the Plan.
Total Points	The cumulative number of points the Loyalty Customer has since joining the Plan. Cumulative points are not reset when the award level has been reached.
Coupons/Discounts Issued	The number of Coupons or Discounts issued to the Loyalty Customer.
Coupons/Discounts Redeemed	The number of Coupons or Discounts redeemed by the Loyalty Customer.
Discount Amount	The cumulative amount of Discounts earned by the Loyalty Customer.
First Order	The date of the First Order placed by Loyalty Customer.
Last Order	The date of the Last Order placed by the Loyalty Customer.
# of Orders	The number of orders place by the Loyalty Customer.
Sales	The cumulative amount of sales placed by the Loyalty Customer.
Last Payment	The date of the latest payment received from the Customer.

 

 

Related Topics

Job Right ‘Office - Loyalty’