Loyalty Inactivity Report   

Purpose

Loyalty Inactivity Report displays a list of customers that have not accumulated or redeemed points during the selected date range.

 

Running a Loyalty Inactivity Report

While logged into myFocus, navigate to Gift/Loyalty > Gift/Loyalty > Loyalty Inactivity Report.

 

Figure m3.6.34 Loyalty Inactivity Report Sample Report

 

Figure m3.7.35 Loyalty Inactivity Report Sample Report Fields

Field

Description

Card Number

The loyalty card number.

First Name

The customer’s first name.

Last Name

The customer’s last name.

City

The customer’s city.

State

The customer’s state.

Zip

The customer’s zip.

Phone Number

The customer’s phone number.

Birth Date

The customer’s birth date.

Anv Date

The customer’s anniversary date.

E-Mail

The customer’s e-mail address.

Gender

The customer’s gender.

Offers

The customer wishes to be contacted with special offers if this field is 1.

 

 

 
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